Privacy Policy for ravoelirium.com
Your privacy is important to us. This policy describes how ravoelirium collects, uses, and protects your information in accordance with Australian law. We are committed to transparency and respecting your rights.
Information we collect
We collect only what is necessary to provide our services and improve your experience.
- Contact details such as name, email address, and phone number when you submit enquiries.
- Information you provide related to planning or consultations, including preferences and communications.
- Technical data like browser type, device information, and site usage statistics for analytics purposes.
- Records of your communications with our team for quality and compliance.
How we use your information
Your information is used only for the purposes outlined below.
- To respond to your enquiries and provide planning support.
- To improve our website, services, and user experience through analytics and feedback.
- To comply with legal obligations and regulatory requirements in Australia.
- To maintain internal records and ensure service quality.
Legal basis for processing
We process your data in accordance with Australian privacy law.
Your information is collected and processed based on your consent, contractual necessity, or compliance with legal obligations as required.
Information sharing
We do not sell your personal information. Sharing is limited to what is necessary.
- Your data may be shared with trusted service providers who support our operations under confidentiality agreements.
- We may disclose information if required to comply with legal processes or regulatory authorities.
- Aggregated or anonymised data may be used for analytical purposes without identifying individuals.
Data security
We implement technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no internet transmission is completely secure, so we encourage caution when sharing information online.
Your rights
You have the right to access, correct, or request deletion of your personal data.
- Request access to or a copy of your personal information held by us.
- Ask for corrections to inaccurate or incomplete data.
- Request deletion of your data, subject to legal retention requirements.
- Object to or restrict certain types of processing as permitted by law.
Cookies and tracking
We use cookies to enhance your browsing experience and gather website analytics. Cookie preferences can be managed via your browser.
See Cookie Policy See Cookie Policy
Contact us
For privacy-related questions, please contact our support team using the details below.
Email Address: content@ravoelirium.com
Phone Number: +61-8-4720-1963
Office Address: 265 King Street, Newcastle, NSW 2300 Australia
Policy changes
We may update this policy to reflect changes in law or our practices. Updates will be posted with the effective date.
Last Updated: August 27, 2025